Found this report by Siddharth Rao of Webchutney on TalkingTails. Very interesting to note that the largest advertisers in the offline world are only testing waters online right now – and the real online spend hasn’t really started. Most people are (still!) confused about what advertising online means and how it impacts their business – perhaps because the trickle effects of a banner AD are very small – when you conduct a TV/Print campaign people come into the stores and talk about it,, and the sales show a substantial positive impact of the campaign and the information about this goes up the organization hierarchy.
The same doesn’t happen in case of banner ads, and impact on revenues of a single ad/campaign is quite small and most marketing managers are unable to estimate how its affecting footfalls into its brick and mortar stores.
I believe a more effective means of tracking customers trickling into stores after an online campaign would definitely make a positive difference. Hopefully, with the advent and ubiquitous spreading of mobile phones, we’ll start seeing a difference in the Outlook Reports of 2011 and 2012!
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